Privacy Policy

Serpecon Privacy Policy

Serpecon values the importance of protecting the personal privacy of its customers, potential customers, employees, potential employees, investors, suppliers and website visitors. This privacy declaration describes the information that may be collected by serpecon through our website, through our site locations and through ongoing communication with us. It also informs about your rights and choices you can make about our use of your personal information and how we protect your personal information.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from (the “Site”).


When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”


We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit

  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally where appropriate when you make a purchase or attempt to make a contact through the Site, we collect certain information from you, including your name, address, email address, and phone number.  We refer to this information as “Customer Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.



We use the contact Information that we collect generally to fulfill any enquiries placed through the Site and providing you with invoices and/or order confirmations.  Additionally, we use this contact Information to:

  • Communicate with you;

  • Screen our orders for potential risk or fraud; and

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).


We will never share or sell your Personal Information with third parties unless expressly permitted in writing.


If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  

In relation to your Personal data you may request to:

  • Access your Personal Data (data subject access request)

  • Rectify your Personal Data

  • Erase your Personal Data

  • Restrict the processing of your Personal Data

  • Object to the processing of your Personal Data

  • Withdraw your consent

All requests must be by you, and include information on name, address and, preferably, your e-mail address to verify your identity. All valid requests will be dealt immediately.  To make your request, please contact



When you place an enquiry through the Site, we will maintain your customer information for our records unless and until you ask us to delete this information.



We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.



For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at or by mail using the details provided as follows: Unit 9 Downley Point, Havant, HAMPSHIRE, PO9 2NA , United Kingdom

To view or download the serpecon Privacy Policy please view the H&S Statement PDF.

For any questions relating to the Health & Safety Statement please feel free to contact us via email